Provide Medical deliver specialist support to the NHS and private healthcare sector for the supply of medical personnel on a short, long term and permanent basis. As an established medical recruitment agency, we have developed a strong reputation for high-quality recruitment services, based on a customised and individual approach to clients and candidates. Professional competence, quality, reliability, trust and the highest levels of customer service and responsiveness form our core values, recognised also by our longstanding commitments to ISO quality and Investors in People accreditation.
As part of our quality management system, we have systematic procedures in place for the mobilisation and implementation of client contracts, requirements-gathering and forward planning , communications and stakeholder management, developing and implementing SLAs and KPIs and best practice invoice and timesheet validation and processing systems. These all meet the requirements of the NHS frameworks we work under, including Crown Commercial Services, Health Trust Europe and the Collaborative Procurement Partnership..
Our dedicated account management team have in-depth and long-term experience of the medical and recruitment industries, and our client contact service includes customised out-of-hours arrangements that mirror closely how our clients work.
Through our unique ‘family of doctors’ approach, already proven in many different healthcare organisations and regions, we prioritise for our client vacancies the candidates who are already experienced in their environment. This enables us to create a localised pool of experienced proven resources who are fully up to speed with each client’s clinical and on-site procedures, patient care and governance requirements and are able to slot in seamlessly to the client operation from the start. This approach has delivered a strong differentiator for Provide Medical and has now been applied across our nursing, AHP and social care divisions.